What is the return policy?

Top Box Foods takes pride in our high-quality, affordable boxes of food. We hope that every Top Box Foods customer is fully satisfied with our products. In Atlanta we plan to have a dedicated phone number to call to discuss all issues with the box and if needed process refunds only to credit/debit, checks, SNAP EBT cards and credits (Top Bucks).

Does the selection of food boxes change?

You can expect the offerings in some of our boxes to change every few months because we are always looking for the best deals. We work hard to make sure that we have the foods you love every month, as well as new items to add variety. Each month we offer a special box of great value and limited supply. However, in order to keep costs low and your savings high, individual content changes cannot be made to any of the boxes.

What is the text message and email policy?

Our goal is to communicate clearly and regularly with our customers. For this reason, you will receive a confirmation email when you place an order (if you provide an active email address). We also attempt to call and text all of our customers to remind them about their order contents, delivery location, and the pickup day and time. Customers are then added to our newsletter and promotional email and text lists. If you prefer not to be on those lists, you can either unsubscribe or just notify us by phone or email that you would like to be removed. 

What is the return policy?

Top Box Foods takes pride in our high-quality, affordable boxes of food. We hope that every Top Box Foods customer is fully satisfied with our products. If there are any issues, please let us know! We will be happy to talk with you. Give us a call at (312) 527-7890. Read below for our return policy terms and conditions:

Does the selection of food boxes change?

You can expect the offerings in some of our boxes to change every few months because we are always looking for the best deals. We work hard to make sure that we have the foods you love every month, as well as new items to add variety. Each month we offer a special box of great value and limited supply, click here to follow us on facebook to get updates on different specials! However, in order to keep costs low and your savings high, individual content changes cannot be made to any of the boxes.

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